99helpers

99helpers - AI Chatbots AI工具使用教程与评测

Free

99helpers is a European AI customer support platform providing 24/7 intelligent chatbot, integrated help center, and feedback center to automate customer support for SaaS companies, hospitality businesses, and AI startups - improving customer satisfaction by 40%

ai-customer-servicechatbothelp-centercustomer-supportautomation
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Overview

99helpers is an AI customer support platform developed by a European team providing 24/7 automated assistance through an intelligent chatbot with integrated help center and feedback center. It helps businesses automate customer support while allowing teams to focus on complex issues. All answers include knowledge source citations, building transparency and trust with customers.

Core Features

Intelligent Chatbot

Train your AI assistant with your own knowledge base for instant, accurate answers

Comprehensive Help Center

Organize documentation for customer self-service with support for multiple content types

Feedback Center

Effectively collect and manage customer feedback to discover improvement opportunities

Multi-Source Knowledge Base

Supports PDF uploads, URL additions, website crawling, and custom Q&A pairs

Intelligent Context Retrieval

AI automatically finds relevant information from knowledge base for accurate answers

Source Citations

All responses include original source links for transparency and trust building

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How to Use

  1. Visit 99helpers homepage and click «Get started for free» to begin trial

  2. Configure data sources for your knowledge base - upload PDFs, add URLs, or use website crawling

  3. Visit Help Center to create and organize documentation

  4. Configure chatbot response rules and custom instructions

  5. Set up customer feedback collection in the Feedback Center

Key Advantages

87% of answers resolved in first interaction

Intelligent context retrieval reduces customer wait time

Support for Multiple Content Sources

PDF, URLs, website crawling, and custom Q&A pairs for diverse use cases

Real-time Learning

System continuously learns from knowledge base updates and conversation patterns

European Data Compliance

All data hosted on European servers, compliant with GDPR requirements

Free Tools Suite

Provides 15+ free tools including AI answer generator, email response generator, and more

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Pricing

Plan Price Features suited for
Free $0/month up to 3 active knowledge sources, basic chatbot individuals and small teams
Starter $29/month up to 10 knowledge sources, advanced analytics growing businesses
Pro $79/month unlimited knowledge sources, custom branding, priority support medium-large enterprises
Enterprise Contact sales Custom deployment, advanced security, team onboarding large enterprises

Prices subject to change, see pricing page for details. All paid plans offer 14-day free trial. Yearly billing gets 10% discount.

FAQ

Is 99helpers free?
What knowledge base sources are supported?
How is data privacy ensured?
Can I customize chatbot tone?
How to integrate with existing website?
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Get Help

Official Documentation

Visit Help Center for configuration guides and best practices

Community Support

Follow Blog for updates and usage tips

Email Support

Pro and higher plans provide priority email support with 24-hour response time

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Download Client

99helpers is a web service requiring no client download. Access via browser at https://99helpers.com

Chrome Extension

Search «99helpers Helper» in Chrome Web Store for quick access

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Other Info

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